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Glossary

Consent proof

The record that a customer agreed to marketing on a channel: channel, timestamp, source, text version and evidence. A boolean 'opted in' with no timestamp is not proof and is treated as unknown.

Why it matters for operations: marketing to someone who did not agree is a risk, and being unable to show that they did is the same risk. A record that holds the channel, time, source, wording version and evidence can be produced when someone asks.

Example: two members both show opted in. One has an email consent captured at sign-up with the form text version and a timestamp, the other has only a checked box. The first can be messaged by email, and the second is treated as unknown until consent is captured properly.

Where this comes up on budally.com

  • TCPA

    The US Telephone Consumer Protection Act, which governs consent for marketing texts and calls. Separately, carrier content rules restrict cannabis messaging on every SMS route (see 10DLC); BudAlly sends no SMS without proven consent and a registered campaign.

  • 10DLC

    Ten-digit long code: the US carrier registration regime for business texts sent from ordinary phone numbers. Carrier content rules prohibit cannabis and CBD messaging on 10DLC, toll-free and short-code routes, even where the product is legal in the state.

  • Loyalty gap

    Identified POS buyers who are not loyalty members. Recovery splits them by consent proof: proven marketing consent → email invite with holdout; transactional only → receipt line; no record → counter prompt.

Terms that refer here

10DLC,Loyalty gap,TCPA